Shipping policy

Our Commitment to Timely Delivery:

We are dedicated to ensuring your WoodyKitchenware orders are processed and shipped efficiently and transparently.

Order Processing Time: All orders are processed, verified, and prepared for shipping within 1–3 business days (Monday to Friday, excluding holidays).
Cutoff Time: The daily order cutoff time is 15:00 (GMT+3 Istanbul Time). Orders placed after this time will be processed the following business day.

Transit Time (Shipping Time): Delivery time (transit time) is estimated to be a maximum of 9 business days from the date your order is shipped.
Total Delivery Time: The total estimated time for your order to reach you is 3–12 business days (Processing Time + Transit Time).
Note on Peak Seasons: While we strive for timely delivery, shipping during peak seasons may require an additional 3–5 business days.

Standard Shipping: Shipping costs are calculated at checkout based on your delivery address and the total weight of your order.
Free Shipping Offer: We offer Free Standard Shipping on all orders exceeding $69,90 USD . This threshold is calculated after all discounts are applied.

Tracking: A tracking number will be provided via email immediately after your order is shipped. You can track your order status on the relevant courier's website.
Inspection upon Delivery: If your package arrives damaged or items are missing, please reject the package or document the damage with the courier immediately, and then contact our support team.
Undelivered Orders: If an order is returned to us due to an incorrect or incomplete address provided by the customer, a reshipment fee will be charged for the second delivery attempt.

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